UST Logistical Systems

What we do

UST is a national third-party logistics company that specializes in the “final mile” delivery of furniture and appliances—from the retailer’s warehouse directly into the customer’s home.

UST believes that the home delivery experience is not only a commodity, it is key to the consumer's lasting impression and therefore critical to earning repeat business. UST understands that home delivery provides an excellent opportunity to increase and improve our clients’ brand identity and market share.

UST believes that the home delivery experience is not only a commodity, it is key to the consumer's lasting impression and therefore critical to earning repeat business. UST understands that home delivery provides an excellent opportunity to increase and improve our clients’ brand identity and market share.

What we're made of

-UST Core Values

How it all began

1998

Scott Ramsey founded UST with one truck

2001

Launched operations for Ashley Furniture Home Store

2003

Jason Coman joined UST

2004

Jerry Volmer joined UST

2005

Launched operations for hhgregg appliances & electronics

2006

Reached a daily volume of 100 trucks

2009

Liz Chick joined UST

2010

Reached a daily volume of 250 trucks

2011

Scott Moore joined UST

2012

Launched operations for Conn's Furniture and Appliances

2013

Reached a daily volume of 350 trucks

2013

Launched operations for American Signature Furniture

2014

Scott Aikenhead joined UST

2015

Launched operations for The Dump Furniture

2015

Steve O’Brien joined UST

2015

Reached 1,000,000 deliveries in a calendar year

2017

Mitzi Ott joined UST

Executive Team

This is how you join

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Why UST?

When you join UST, you become part of a team that is dedicated to the “E3” Philosophy: Execute Excellence Every Time. For us, E3 is much more than a slogan—it epitomizes our company’s deep commitment to serving each and every customer during each and every delivery to the best of our ability. E3 means being attentive and responsive to customer needs, both spoken and unspoken. It means understanding the importance of communication. Should problems arise, E3 means always working toward a resolution. For us, no priority is greater than exceeding our customers’ expectations.

Community engagement

Living our values

Every holiday season, the UST team joins client retailers, business partners, and friends to sponsor a Breaking and Entering (“B&E”) Christmas event.

UST's 2016 B&E efforts sponsored families who reside in The Family Effect transitional housing. Please watch the video below to see how The Family Effect is positively impacting lives daily: "Heal a family, and we all get better."

All funds raised were used to purchase items from the families' wish lists, grocery gift cards, and holiday decorations; UST matched donations dollar-for-dollar and purchased items on Serenity Village's wish list (such as diapers, clothing, formula, and toiletries).

UST’s 2015 B&E focused on three projects:

  1. Gifting a Disney trip to a family with five-year-old twins from Columbia, SC that was displaced by historic flooding earlier this year.
  2. Painting and laying carpet for a children’s playroom at Mainstay, a women’s and children’s domestic violence shelter in Hendersonville, NC.
  3. Providing Christmas gifts to a lady and her two children who previously resided at the shelter and transitioned to independence.

The most meaningful gift this lady received was an airline trip to Micronesia to visit her mother, who is in poor health.

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The B&E mission is to reach out to families with children who are enduring challenging hardships and provide them with a memorable Christmas experience that would not otherwise be possible. In addition to planning and executing an enjoyable and family-focused annual event, UST attempts to address the difficulties that cause the families’ hardships by providing them with financial assistance and meeting other needs.

UST team members partner with non-profits, charities, and friends of each family to assess the family’s situation and needs, collect “Dear Santa” letters from the children, and generally collaborate to lead the family away from the home on the day of B&E so that UST can make the Christmas surprise a reality. The UST Team partners with client retailers, business partners, and friends to fundraise for the annual B&E and purchase Christmas decorations and gifts. Over the years, numerous Christmas dreams have come true through B&E. Past years have included furnishing a stay free hotel for St. Jude hospital, providing a new home for a sick elderly grandmother who was caring for her five grandchildren, and providing home repairs and assisting a family (that included a sick child) with paying their mortgage and other bills.